Products and Services in QuickBooks Online must match the LineItem values in the Usked Invoice Export file before importing customer invoices. If items do not match exactly, invoice imports may fail or create errors.
Products and Services also enable sales reporting in QuickBooks Online by categorizing revenue, allowing you to view total amounts by service type, such as specialized, short notice, holiday, business, and evening rates.
System: QuickBooks Online
Login: Log in to QBO using your assigned credentials
Step 1 - Navigate to Products and Services (Individual)
Step 2 - Create a New Product or Service
Step 3 - Add Multiple Products and Services (Batch Import)
Select ⚙️Settings
Go to Lists → Products and Services
Click New product/service
Select Service
Enter the service name (Example: Translation:Specialized Hour)
Map the item to the correct Class and Income Account
Save and close
There are two ways to add more than items at once:
Batch import
Import from File
Batch Import
Click New Product/service
Select Batch import
Complete the required fields:
Sell
Product/service Name
Category
Item type
Taxable
Income account
Save
Import from file
Click New Product/service
Select Import from file
Click Download our sample csv to see QBO recommended fields
Upload the updated .csv file
Click Next