Troubleshooting & Current Service Status
Avoiding Video/Audio Recording Issues for Screenings - Recommendations
Webcam and microphone quality vary per user, as does Internet connect speed. Read more about how candidates can test these prior to starting a screening. Before a candidate begins a screening that includes a Record Video part or Play and Record Video ...
Users Not Receiving Emails?
Service providers and clients not receiving emails sent from your Usked site? Read more to find out what could be blocking them. Do you have the Usked server IP address added to your SPF record? You must have a valid SPF record in your domain name ...
Current Service Status
Issue Date Known Information Status Date Resolved Intermittent System Outage 08/13/2024 A DNS server misconfiguration was causing some people to not be able to connect to Usked. This has been resolved and the correct IP addresses should be propagated ...